Refund Policy

Last updated: June 2025

Our Commitment

We want you to be completely satisfied with every purchase. If a product does not match its description, we offer a full refund within 30 days.

Eligible Refund Situations

• The product files are corrupted or cannot be opened
• The product significantly differs from what is described on the product page
• Duplicate accidental purchase (contact us within 24 hours)

Non-Refundable Situations

• Change of mind after downloading
• Incompatibility with software versions not listed as supported
• Requests made after 30 days from the purchase date

How to Request a Refund

1. Email support@digimela.in with the subject line "Refund Request — [Order ID]"
2. Include your order ID, registered email, and reason for the refund
3. We will review and respond within 2 business days
4. Approved refunds are processed within 5–7 business days to your original payment method

Contact

For refund queries, email support@digimela.in.